mRAK App: The Complete Guide for Ras Al Khaimah Residents [2026]
Picture this: it’s a busy weekday morning. You need to pay a court fee, follow up on a municipality permit, and find the nearest government clinic — all before lunch.
A few years ago, that meant three separate trips, three queues, and most of your day gone. Today, you can handle all of it from your phone in under ten minutes, thanks to the mRAK app — the official digital gateway of the Ras Al Khaimah government.
Launched and continuously developed by the Electronic Government Authority (EGA) of Ras Al Khaimah, the mRAK app has grown from a basic information portal into a fully integrated smart government platform.
It brings together nine major government departments, real-time bill payments, and a comprehensive living guide for everyone who calls RAK home — or plans to visit.
In this complete guide, we cover everything you need to know about the mRAK app in 2026: what it does, who it’s for, how to get started, and what’s changed in the latest update — all based on verified, official sources.
What is the mRAK app?
The mRAK app is the official smart government application of Ras Al Khaimah, developed by the Electronic Government Authority (EGA). It provides free access to services from nine major government departments, electronic payment for bills and fees, and a comprehensive information directory for citizens, residents, businesses, and visitors. Available free on iOS and Android.
Why Every RAK Resident Needs the mRAK App
Ras Al Khaimah is one of the UAE’s fastest-growing emirates. New residential communities, expanding business zones, and a surging tourism sector mean that demand for government services has never been higher. Yet the traditional model — show up in person, take a number, wait — simply doesn’t scale for a modern city.
The mRAK app is the emirate’s answer to that challenge. Think of it as Ras Al Khaimah’s government, in your pocket. Whether you’re a UAE national navigating a property transaction, an expat sorting out a residency query, an entrepreneur chasing a trade licence, or a tourist trying to find a clinic — the app meets you exactly where you are.
Here’s the practical difference it makes:
Ras Al Khaimah is growing at a rapid pace — massive projects, new residents, and an economy expanding day by day.
As transactions and daily needs continue to multiply, in-person visits to government entities remain a costly option in terms of time and effort.
That is exactly the problem the mRAK app was designed to solve.
Here is the real difference the app makes in your everyday life:
Court fee payment — pay instantly from your phone
Municipality transaction tracking — follow up on your municipality transaction
Find the nearest hospital — a ready health directory within the app
Pay your Al Hamra bill — directly through the mRAK app
Find a government entity — RAK Finder inside the app
Government Services on the mRAK App: Nine Departments, One Platform
The government services section is the beating heart of the mRAK app. Instead of visiting multiple websites or offices, you access all major RAK government departments from a single, unified interface. Here’s a department-by-department breakdown:
1. Public Prosecution Department
Query case statuses, track the progress of legal requests, and settle prosecution fees electronically. For anyone dealing with legal proceedings in the emirate, this module alone can save hours of back-and-forth.
2. RAK Courts Department
Check hearing schedules, monitor case developments, and pay court fees directly through the app — without the need for physical attendance at the courthouse. A genuinely useful feature for lawyers, businesses, and individuals alike.
3. RAK Municipality
This is the most-used section for everyday residents. Through the mRAK app, you can access the full suite of RAK Municipality services: tracking building permits and engineering applications, monitoring the status of ongoing transactions, and paying municipal fees. Push notifications keep you updated the moment anything changes on your file — no more calling in to ask.
4. Customs Department
Track shipments, check clearance status, and stay on top of customs procedures — an essential module for traders, importers, and freight-intensive businesses operating in the emirate.
5. Department of Economic Development
Register a business, check trade licence status, and access investment support services for Ras Al Khaimah. If you’re considering setting up a company in RAK, this section of the mRAK app is your first port of call.
6. RAK Transportation Authority
Transport services, licensing procedures, and mobility-related queries — all consolidated in one place for commuters and transport operators.
7. Environment Protection & Development Authority
Environmental permits, compliance tracking, and regulatory services for businesses and projects with environmental considerations.
8. Public Services Department
Water, electricity, and general utility-related services for residents and property owners across the emirate.
9. RAK Chamber of Commerce & Industry
Business support services, membership inquiries, and resources for the commercial community — handy for entrepreneurs and established companies alike.
Electronic Payments on the mRAK App: No More Queues
If there’s one feature that has converted the most sceptics into loyal users, it’s the mRAK app‘s integrated payment system. Every transaction is processed through a secure, encrypted gateway, and you receive an instant digital receipt that serves as an official record.
Here’s what you can pay:
Public Prosecution fees — settle legal charges without stepping foot in an office.
- RAK Courts fees — pay case-related fees directly and on time.
- RAK Municipality fees — permits, licences, administrative charges — all payable in-app.
- Public Services Department fees — utility-related payments made simple.
- Al Hamra Village bills — a standout feature for Al Hamra residents: pay property service charges in under a minute.
- Department of Economic Development fees — business licence renewals and related charges.
Each payment generates a time-stamped digital receipt stored within the app’s transaction history — making mRAK a reliable audit trail for individuals and businesses that need to document their government interactions.
What bills can you pay on the mRAK app?
Through the mRAK app you can pay:
Public Prosecution fees, RAK Courts fees, RAK Municipality fees, Public Services Department fees, Al Hamra Village property bills, and Department of Economic Development fees — all via a secure, encrypted payment gateway with instant digital receipts.
mRAK as a Living Guide: More Than Just Government Services
What sets the mRAK app apart from a standard government portal is its ambition to be genuinely useful in daily life — not just when you need to file a form. The app’s information categories turn it into an indispensable companion for navigating life in RAK:
About Ras Al Khaimah: A compact, well-curated overview of the emirate — its geography, economy, and what makes it tick. Useful context for newcomers and curious visitors.
Business & Employment: A practical guide to starting a business, finding work, and understanding the employment landscape in RAK. Particularly valuable for entrepreneurs scouting the emirate as a business base.
Visa & Documents: Clear, step-by-step guidance on residency visas, visit visas, and official documentation — information that would otherwise require hours of research or a PRO service.
Health: A directory of public and private hospitals and clinics across the emirate, complete with contact details and emergency information. Exactly the kind of thing you want pre-loaded on your phone before you need it.
Housing: Neighbourhood guides, accommodation options, and property-related services. An invaluable starting point for expats relocating to the emirate.
Education: A comprehensive directory of government and private schools — a must-have for families moving to RAK with children.
Attractions & Tourism: From Jebel Jais to Dhayah Fort, the app maps out RAK’s best destinations — useful whether you’re hosting visitors or exploring for the first time.
Prayer Times: Accurate daily prayer schedules, automatically updated — one less app to install.
RAK Finder: An interactive map that pinpoints government offices and key public facilities. Particularly helpful if you’re new to the emirate and still finding your bearings.
Information Security: Practical digital safety guidance — because protecting your personal data matters as much as the services you’re accessing.
Account Features: mRAK Works Around You
Beyond services and payments, the mRAK app includes a layer of personalisation tools that make repeated use genuinely efficient:
- Favourites: Pin the services you use most often for one-tap access — no digging through menus every time.
- Transaction History: A complete log of every payment and service interaction, all in one place. This alone can replace a filing cabinet’s worth of paper receipts.
- Live Chat Support: Reach the support team directly within the app — faster and more direct than phone or email.
- Reporting Form: Flag an issue or submit a service improvement suggestion with a few taps.
- Push Notifications: The moment the status of any transaction changes, you’re notified. No need to check manually or make follow-up calls.
How to Download & Set Up the mRAK App in Under 5 Minutes
Getting started is straightforward on both major platforms:
Android
Open Google Play Store on your device.
Search for “mRAK” — look for the app published by Electronic Government Authority (EGA).
Tap Install. The download is around 66 MB and takes under two minutes on a standard connection.
Open the app and sign in with UAE PASS to unlock all services immediately.
iPhone (iOS)
Search “mRAK” or go directly using App ID: id767865884.
Tap Get to download — it’s free.
Sign in with UAE PASS to access the full suite of government services.
Why UAE PASS — and What If You Don’t Have It Yet?
UAE PASS is the UAE’s national digital identity system — a single secure login that works across all government platforms in the country.
Instead of creating yet another username and password you’ll forget, you authenticate once and access everything.
If you haven’t set up UAE PASS yet, download the UAE PASS app from the same store, complete the identity verification using your Emirates ID or residency card, and you’re done.
he whole process takes less than ten minutes and unlocks government services well beyond just the mRAK app.
How do you download the mRAK app?
Download the mRAK app free from Google Play (CLICK HERE) or the Apple App Store (CLICK HERE). After installing, sign in with UAE PASS to access all government services. The app is 66 MB on Android and works on all modern iOS and Android devices.
Six Tips to Get More From the mRAK App
Downloading the app is the easy part. These habits will make mRAK genuinely save you time from day one:
Set up Favourites on your first session. Identify the two or three services you’ll use regularly — municipality payments, court fee checks, utility queries — and pin them. Future-you will be grateful.
Enable push notifications. This one change means you’ll never have to manually check a pending transaction again. The app tells you the moment anything moves.
Store your digital receipts. The transaction history is your official payment record. For business owners especially, this eliminates the headache of paper-chasing at audit time.
Keep the app updated. The EGA releases updates regularly. Enabling auto-update ensures you always have the latest security patches and feature improvements without thinking about it.
Use RAK Finder before visiting any government office. Even if you’re a long-term resident, the interactive map surfaces offices and facilities you may not have known existed.
Use UAE PASS across all devices. If you switch phones or log in from a tablet, your entire transaction history travels with you — everything is tied to your identity, not a device.
The mRAK app is not a flashy innovation — it’s a practical one. It removes friction from real interactions that real people need to have with their government, and it does so in a way that respects your time.
That’s a harder thing to build than it sounds, and RAK’s EGA team has largely pulled it off.
Whether you’ve just moved to Ras Al Khaimah or you’ve been here for years without knowing this app existed, download the mRAK app today and set it up properly:
enable notifications, add your favourite services, and sync it to your UAE PASS. You’ll wonder how you managed without it.
